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The Case Managers Guide (Paper Only) : Acquiring the Skills for Success (9781556481482)



This easy-to-use personal guide for new and aspiring case managers shows how to build the skills and competencies required for success. This essential self-assessment, skill-building toolkit includes customizable job descriptions, a critical pathway worksheet, histogram and Pareto chart examples, a practice work plan, and four effective models for successfully implementing continuous quality improvement.


Product details

  • Paperback | 204 pages
  • 210.31 x 283.97 x 11.94mm | 510g
  • Jossey-Bass Inc.,U.S.
  • New York, United States
  • English
  • illustrations
  • 1556481489
  • 9781556481482


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